White List Instructions
A whitelist is a list of email addresses that you want to receive email from. By adding an address to your whitelist, you are telling the email system not to filter email from that address. Follow the instructions below to add us to your whitelist, to ensure that you receive the validation code needed for creating your account.
AOL: You will need to add our "From address",  , to your AOL address book:
1. Click the Mail menu and select Address Book.
2. Wait for the "Address Book" window to pop up, then click the Add button.
3. Wait for the "Address Card for New Contact" window to load.
4. Once loaded, cut and paste into the "Other E-Mail" field.
5. Make our From address the "Primary E-Mail" address by checking the associated check box.
6. Click the Save button.
Yahoo: You will need to set up a filter to redirect our emails into your inbox:
1. Open your mailbox and click on Mail Options (upper right hand corner).
2. Select Filters (bottom left corner).
3. Click the Add link on the Filters page.
4. Update the "From header:" rule with the following 2 pieces of information: "contains" and . This essentially allows the mail server to identify our
emails based on the 'From address' data.
5. Click the Choose Folder pull down menu and select inbox.
6. Select the Add Filter button.
Hotmail: You will need to add our From address, , to your Hotmail Safe List:
1. Open your mailbox and click “Options” (upper right hand corner).
2. Click the “Junk E-Mail Protection” link (top of page).
3. Select the “Safe List” link(2nd from bottom).
4. Copy and paste into the dialog box titled “Type an address or domain”.
5. Click the “Add” button next to the dialog box.
Gmail: You will need to add our From address, , to your Gmail Contacts List:
1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Copy and paste our From address, into the primary email address dialog box.
4. Click Save.
Mozilla Thunderbird: You will need to add our From address, , to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
Add our From address into your Personal Address Book:
1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our “From” address, into the Email dialog box.
5. Click OK.
Outlook 2003: You will need to add our From address, , to your Safe Senders list:
1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, copy and paste in our From address, Click OK.
Others: If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this. In most cases, jut by adding our From address, , to your address book, safe list, white list or contact list will be sufficient. |
